❓ FAQs
Answers to Frequently Asked Questions.
How do I complete verification, and how is my data protected?
What Deposit Methods are available?
What is an Atmexx Wallet?
How do I withdraw funds from the Atmexx Wallet?
Can I change the currency of my Atmexx Wallet?
How long does it take to process a withdrawal request?
Is there any fee charged for depositing funds?
How do I deposit funds into my Atmexx account?
How do I open a trading account?
What are the minimum requirements for different account types?
How do I fund my trading account?
💰 What are the transaction fees?
How do I use demo accounts?
🏢 Can I open a corporate account?
Can I open more than one account with Atmexx?
In what currency can I open an account?
👑 What is a VIP account?
What is Cashback and how does it work?
What is a bonus?
How do I download the trading terminal (cTrader)?
❌ How do I close a position in cTrader?
📈 How do I open a new order in cTrader?
🔐 How do I log in to the Atmexx cTrader platform?
📌 How do I place a pending order in cTrader?
How do I modify or delete a pending order in Atmexx cTrader?
What is a cTrader ID (cTID) and how do I get it?
📊 Where can I see my account balance and trading history in cTrader?
How do I create a trading report in Atmexx cTrader?
Can funds be transferred from my trading account to my wallet on weekends?
📘 What is a CFD (Contract for Difference)?
🌊 What are Floating Spreads?
📝 What's the difference between a Stop Order and a Limit Order?
💧 What is Liquidity?
💱 What is a Currency Pair?
⏳ Why wasn’t my pending order executed?
Do you guarantee a Stop Loss at the exact price I set?
Do you offer Cryptocurrencies?
How many decimal places are used in price quotes?
What type of Order Executions does Atmexx offer?
Is Slippage possible on your platform?
📊 Do you offer Micro Lots (0.01)?
How is Swap calculated?
⚖️ What is Leverage?
What Leverage do you offer?
What are Fixed Spreads?
🛑 What is a Stop Loss order?
What is a Take Profit order?
What is a Stop Out?
📏 What is a Spread?
📌 Why was my order executed or my Stop Loss / Take Profit triggered even though the chart didn’t reach that price?
Can you lose more than you invested?
What trading instruments are available?
✏️ Can I Modify or Cancel a pending order?
🌐 What happens if I lose internet connection during a trade?
📊 What is Margin and how is it calculated?
📉 What is Free Margin and Used Margin?
Are there any commissions on trades?
⏱ What are the Trading Hours for each asset class?
What is a Trading Gap and how does it affect my orders?
📛 What is a Margin Call and how is it different from Stop Out?
Can I set a guaranteed Stop Loss?